Accepted Payment Methods

melvonna™ supports the following payment methods where presented through checkout:

Availability may vary by device, browser, region, currency and checkout configuration.

Currency & Order Total

Product prices, discounts, shipping charges, applicable taxes and the final amount payable are displayed during checkout before payment is submitted.

PayPal

Where PayPal is available, eligible customers may authorize payment through PayPal. Where PayPal provides guest checkout, eligible payment cards may also be accepted without opening a PayPal account.

Visa, Credit & Debit Cards

Visa and eligible credit or debit cards may be used where presented during checkout. Card transactions remain subject to authorization by the applicable payment processor and issuer.

Apple Pay & Google Pay

Apple Pay and Google Pay may be available where supported by the customer's device, browser, region and checkout configuration.

Billing Information

Customers are responsible for providing complete and accurate billing information. Incorrect information or payment-provider restrictions may result in delayed or declined authorization.

Payment Authorization

Submitting payment does not guarantee authorization. Banks, card issuers and payment providers may perform security, authentication or fraud checks before approving a transaction.

Declined Payments

A transaction may be declined because of incorrect billing information, insufficient available funds, an expired payment method, card restrictions, authentication failure or security controls applied by the provider.

Pending Authorizations

A payment provider may temporarily display an authorization as pending before a transaction fully settles. Release timing for pending authorizations is controlled by the relevant financial institution or payment service.

Payment Information Handling

melvonna™ uses the checkout and payment-processing systems available through the store. Sensitive payment credentials are entered through checkout rather than ordinary customer-service communications.

Payment Security

Do not send complete card numbers, card security codes, PayPal passwords, Apple account passwords, Google account passwords, one-time passwords or online-banking credentials to Customer Support.

Fraud Prevention

Transactions may be reviewed where reasonably necessary to help prevent unauthorized payments, fraud or account misuse.

Duplicate or Unexpected Charges

If you believe you were charged more than once or see an unexpected transaction, contact Customer Support with your order number and non-sensitive transaction details.

Refund Method

Approved refunds are generally returned to the original payment method where possible.

Refund Timing

Once an eligible refund is approved, melvonna™ generally initiates the refund within 5–10 business days after approval.

Additional posting time may depend on PayPal, the card issuer, Apple Pay, Google Pay, the customer's bank or another applicable payment provider.

Payment Disputes

If you believe a payment issue remains unresolved, contact Customer Support so the available order and transaction information can be reviewed. This does not limit rights available through the payment provider or applicable law.